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AI & ML Operations

Eval is the product.
The model is the easy part.

MLOps and LLMOps, computer vision, RAG and agentic systems — engineered around the model: the pipelines that feed it, the harnesses that catch it failing, and the deployment surface that lets it ship.

AI & ML Operations

AI & ML Operations

  • MLOps + LLMOps
  • Agents, RAG + chatbots
  • Computer vision + VLM
SLA · avg reply < 24h ↗

What we ship

Productionised, not demoed.

We integrate foundation models into production systems — we don’t train them. Benchmarks pick the starting model; your data decides if it ships.

01 / 06

MLOps + LLMOps

Training pipelines, model and prompt registries, canary deploys and shadow traffic, instant rollback when the eval line crosses.

  • MLflow
  • Ray
  • Triton

02 / 06

Agentic systems + chatbots

RAG that works at scale, tool use you can audit, token budgets enforced, guardrails that survive prompt injection.

  • LangGraph
  • DSPy
  • MCP

03 / 06

Computer vision + VLM

Defect detection, claims OCR and ID verification on messy real-world data, with ViT, SAM, CLIP, LLaVA and Florence-2.

  • PyTorch
  • ONNX
  • TensorRT

04 / 06

Evaluation harness

Task-specific held-out evals on your own data, segmented by cohort and edge case, refreshed continuously.

  • Eval harness
  • Cohorts

05 / 06

Drift + calibration

Drift detectors that fire before the business metric does; calibration checked at every retrain. Confidence has to be true.

  • KS-test
  • ECE

06 / 06

Gated rollout

Shadow, canary, then promotion — each stage with a pre-registered metric, a hard guardrail and an automatic rollback.

  • Shadow
  • Canary
  • Flags

How we work

Filed publicly, so partners know what to expect.

Answer rate is the SLA: a 24-hour reply on every inbound. Not “next sprint.” Not “after discovery.”

47
Models in production
99.7%
Inference uptime · 2025
200ms
p99 latency · production
  1. 01

    We engineer; we don’t deck.

    Work shows up as code, infrastructure and shipped systems. Slides arrive late, if at all.

  2. 02

    One SOW. One team.

    No subcontractor cascade. The engineers you meet on day one write the code on day ninety.

  3. 03

    We ship our own products first.

    Every Labs product was paid for by us before it was sold. We don’t pitch what we haven’t bet on.

  4. 04

    We say so when we’re not the right fit.

    If your problem belongs elsewhere — Big-4, offshore, your own team — you’ll hear it on the first call.

Engagement · declassified sample

“Insurance — computer-vision claims pipeline. Document classification accuracy from a 76% baseline to 98.4% with calibrated abstain; manual review queue cut by 71%.”

Client identity protected by NDA. Named references available on request.

Related capabilities

The same engineers behind every capability.

Each capability is staffed by the same studio — not siloed teams handing work over walls.

Open a file

Bring the problem.

We bring the senior practitioner.